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Returns & Exchanges

 

Returning an Item 

ForestLeaf is dedicated to your satisfaction and proud to offer a 60 Day Money Back Guarantee on all products. 

Follow these steps to initiate your return: 

  1. Click on the following link and enter your order number and email address, and then create your return label: forestleaf.com/returns

https://shopify-plugin.herokuapp.com/client/#/main/12389 

  1. Enter your order number and select the items you wish to return. 
  1. You will immediately receive an email from *ForestLeaf*, with the subject line *Your Return Label for Forest Leaf*. 
  1. In this email, click on the link. 
  1. Here, click the ‘Download your Shipping Label’ button. A new window will open with your return label. Print this out and tape it on the outside of your box or poly-mailer envelope. You may place it in your mailbox for USPS, give it to your carrier directly, or drop it off at your local post office. 
  1. The card used to purchase the item will be automatically refunded once the item arrives in our warehouse. 

We’re sorry to see you go and grateful for your consideration. We look forward to serving you again in the future. 

For any questions or comments, please email our support team at Refunds@ForestLeaf.com

What items are returnable? 

Physical products (undamaged and unopened) purchased in the last 60 days. 

What items are non-refundable?

  • Items that are opened
  • Items that are damaged
  • Shipping cost
  • Items marked as final sale
  • Gift cards
  • Free gifts or promotional items with retail value
  • Items purchased with rewards points

There are no returns on orders shipped internationally

We appreciate you and hope to serve you again in the near future. 

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